Contract: 6 month fixed term contract, full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Location: Home based, fully remote
Salary: £23,809.50 per annum

As a Credit Controller at Medigold Health, you will play a key role in supporting the financial health of our business by managing a portfolio of clients and ensuring the timely collection of payments. You will be responsible for maintaining positive and professional relationships with client billing teams, following up on outstanding invoices, and resolving any billing queries efficiently and effectively.

Drawing on your experience in credit control and financial data management, you will confidently handle large volumes of transactions, liaise directly with client accounts departments, and collaborate with colleagues across the Finance, Customer Service and Relationship Management teams to investigate queries and maintain accurate records.

This is a fantastic opportunity to use your skills to contribute to the smooth running of our finance operations while working independently in a fully remote role.

Specific Responsibilities

• Undertake credit control duties for a portfolio of clients.
• Ensure all clients settle invoices within agreed terms.
• Escalate non-payment of invoices within agreed timeframes, having explored all obvious avenues.
• Confident in calling AP departments and following up to ensure payments are made in a timely manner.
• Resolve client billing queries.
• Work with Customer Service colleagues and Relationship Managers to investigate requests for credit notes.
• Establish strong and professional working relationships with billing contacts within your client portfolio.
• Manage confidential data in line with the Data Protection Act.
• General Admin Duties.
• Contribute ideas and suggestions to continuously improve the Customer Experience.
• Assisting with colleagues work during absence.
• Attending meetings and training sessions as require & any other request made by a Manager or Director.

Requirements to this role

Essential:

• Must have Right to Work in the UK and live in the UK
• Educated to GCSE standard or equivalent (A-C in Maths and English)
• Experience in Credit Control roles
• Experience of dealing with large volumes of data and financial information
• Knowledge of Outlook and intermediate to advanced Excel
• Excellent numerical skill and attention to detail
• An ability to use initiative and to work independently

Preferable:

• Knowledge of SAGE or similar billing platforms although training will be given
• Knowledge of Word and PowerPoint

Our Company Benefits

• 31 days holiday inclusive of bank holidays, increasing with length of service
• Contributory pension scheme up to 5%
• Access to Company benefits and discount portal
• Access to a Health Cash Plan
• Free eyecare vouchers
• Cycle to work scheme
• Access to confidential Employee Assistance programme
• Interactive mental health and wellbeing app