Contract: 6 month fixed term, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Location: Home based, fully remote
Salary: £23,790 per annum 

As a Credit Controller at Medigold Health, you will be responsible for managing a portfolio of clients, ensuring invoices are paid on time and resolving any outstanding payments. You’ll play a key role in maintaining positive client relationships, confidently following up with accounts teams and investigating billing queries in collaboration with internal departments.

With a keen eye for detail and strong organisational skills, you will handle large volumes of financial data, ensuring accuracy and compliance with company policies. Your ability to work independently, problem-solve, and communicate effectively will be essential in keeping accounts running smoothly.

If you have experience in credit control, are confident in chasing payments, and enjoy working in a fast-paced environment, this remote role offers a great opportunity to contribute to a high-performing finance team.


Main responsibilities 

• Undertake credit control duties for a portfolio of clients ensuring that all clients settle invoices within terms, escalating on a timely basis having explored all obvious avenues where that’s not the case.
• Working with AP departments and following up to ensure payments are made in a timely manner.
• Resolve all client billing queries working with Customer Service colleagues and Relationship Managers to investigate all requests for credit notes.
• Establish strong and professional working relationships with billing contacts within your client portfolio.
• Manage confidential data in line with the Data Protection Act.
• General Admin Duties.
• Contribute ideas and suggestions to continuously improve the Customer Experience.
• Assisting with colleagues work during absence.

Requirements for this role 

Essential:

• Educated to GCSE standard or equivalent (A-C in Maths and English)
• Experience in Credit Control roles
• Experience of dealing with large volumes of data and financial information
• Knowledge of Outlook and intermediate to advanced Excel
• Excellent numerical skill and attention to detail
• An ability to use initiative and to work independently
• You must live in the UK and possess Right to Work in the UK

Preferable:

• Knowledge of SAGE or similar billing platforms although training will be given
• Knowledge of Word and PowerPoint