Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Location: Home based with UK travel as required

As a Nationwide Trainer for Hampton Knight (Medigold’s drug and alcohol testing division), you will be responsible for delivering engaging awareness training to our customers and their employees, to support their drug and alcohol strategy. You will play a vital role in helping our clients to ensure understanding of and compliance with their drug and alcohol policy and support them in building a culture of responsibility and awareness around substance misuse in the workplace, to help promote a safe working environment and greater employee wellbeing. Where required, you will also provide practical competency training on sample collection and testing procedures, equipping stakeholders with the skills to effectively carry out drug and alcohol testing in-house.

Whether delivering training in person at client sites across the UK or via live online webinars, you will draw on your previous experience to create a positive and accessible learning environment and facilitate impactful learning experiences for all participants. You will also collaborate with our training team to develop supporting materials, such as videos, leaflets, posters and e-learning modules to help continually enhance our training offering.

This is an exciting opportunity to make a real difference and help businesses more effectively manage drug and alcohol-related risks and better protect their people.

Specific Duties 

• Deliver effective and engaging face-to-face and online drug and alcohol awareness training to our clients and their employees at all levels, ensuring that it reflects Medigold’s high standards and is aligned with client needs.

• Deliver high-quality, effective competency training to clients on conducting reliable, accurate and legally-defensible drug and alcohol testing, in line with industry standards and best practice protocols.

• Contribute ideas and suggestions for how we can continuously improve our drug and alcohol training content and delivery, to ensure it remains relevant and impactful and to enhance the overall experience we provide for our customers.

• Support with evaluating training and closely monitor audit feedback to identify areas for improvement. Undertake regular reviews of training content and materials to ensure it is relevant and suitable for course delivery.

• Attend regular refresher training applicable to the role and stay up to date with industry developments through reading relevant journals, attending departmental meetings and participating in relevant courses.

• Build and maintain strong relationships with all key stakeholders.

• Ensure effective communication between Hampton Knight and our clients.

• Support the administration team with process improvements, where applicable.

• Assist in supporting customers’ and colleagues’ training and development needs and the delivery of internal training courses for new starters.

• Provide timely feedback to Medigold management on any issues with training content or delivery.

• Undertake regular CPD and partake in Medigold’s appraisal and development scheme.

• Comply with Medigold’s policies and procedures and all relevant client policies and procedures, for example in regards safe working procedures, etc.

• Manage confidential data in line with the UK GDPR and all other relevant legal, statutory and company requirements.

• Ensure commitment to impartiality, confidentiality, integrity and accessibility of information.

• Adhere to policy, procedure, regulatory, customer and standard requirements relating to quality, environmental management systems and information security, such as ISO 27001.

• Understand and demonstrate Medigold’s company values (our Genetic Code) and promote the Company in a positive way.

• Conduct all necessary general administration and office duties in an efficient and timely manner, including marking knowledge checks, producing audit feedback reports, sense-checking training presentations and materials, responding to emails, etc.

• Assist with the induction and training of new employees.

• Assist with covering colleagues’ work during periods of absence.

• Any other request made by a Manager or Director.

The list of duties outlined above is not intended to be exhaustive and may be adjusted to support the development of the role and the evolving needs of the business.

Requirements for this role 

• Previous experience in a training role.
• Minimum Level 3 Award in Education and Training or equivalent qualification is desirable but not essential, as this qualification can be provided.
• Experience within the drug and alcohol testing industry is desirable, but not essential.
• Ability to deliver both face-to-face and online training in a variety of formats, including group and 1:1 coaching sessions.
• Sound IT skills and familiarity with Microsoft Outlook, Word, Excel and PowerPoint is essential.
• Be reliable and flexible.
• Willingness to travel and stay away from home occasionally.
• Ability to demonstrate a professional and approachable manner when liaising with clients.
• Ability to work as an effective team member who will contribute to the overall success of the team.
• Full UK driving licence.
• DBS clearance.