Contract: Permanent, Zero hours
Location: Helmsdale area along the A9, North Scotland

THE COMPANY

We at Medigold Health are proud to be at the pinnacle of what we do; providing expert health advice, support and assessments for employers of every type, across the UK. Our mission to keep people in work, safe and well is enabled by the occupational health, absence management and Alcohol & Drug testing services we deliver, with all operations, technology and quality managed in-house. This makes us very different and empowers our people to own every step of our customer journey, which in turn, breeds exceptional client loyalty.

Medigold Health offers market-leading Alcohol and Drug testing and support services through its specialist Hampton Knight division.

Hampton Knight is one of the UK’s leading specialist providers of managing alcohol and drug misuse in the workplace, which has over 22 years’ experience in this field supporting over 800 companies and organisations in all industry sectors including aerospace, aviation, construction, logistics, rail, shipping and utilities. It has gained a reputation for providing impartial advice and on-going support so that its clients receive a service that is second to none.

SUMMARY

To carry out workplace Alcohol and Drug testing as directed by the Client Service Team whilst delivering and assisting in the development of a proactive service to Hampton Knight and its clients which ensures an effective and competent service.

MAIN OBJECTIVES

The duties, however non-exhaustive are listed below:

• Carry out alcohol and drug testing using the relevant paperwork and equipment including alcohol testing; urine or oral fluid drug testing; onsite drug testing; or straight to laboratory drug testing following strict Chain of Custody procedures.
• Carry out alcohol and drug testing in accordance with Company and Network Rail standards.
• Attend various client sites to carry out scheduled and unscheduled testing.
• Ensure arrival on client site within a two-hour timeframe when activated for a call-out.
• Provide administration team weekly availability, please note that callouts may be offered at short notice, therefore requiring a degree of flexibility with availability.
• Ensure collection of accurate information ensuring accurate completion of protocols and other paperwork
• Where applicable support the Client Services Team on process improvements
• To promote Hampton Knight in a positive way
• When speaking with clients ensure a professional manner is used

ADDITIONAL RESPONSIBILITIES & ACCOUNTABILITIES

• Understand, demonstrate, and promote the Company’s Genetic Code
• Assist with induction and training of new employees
• Manage confidential data in line with the UK GDPR
• Contribute ideas and suggestions to continuously improve the Customer & Employee Experience
• Assist with colleagues work during absences
• Attend meetings and training sessions as required
• Any other request made by a Manager or Director

REQUIREMENTS FOR THIS ROLE

• Experience within the alcohol and drug industry is not essential as full training is provided for the role
• Full Driving license

Company Benefits

• Competitive rate of pay in line with the type of testing carried out for scheduled or unscheduled work and the rates can also vary for in hours and out of hours work helping you boost your earning potential
• Reimbursed for any ongoing training, and other elements of the role such as doing stocktakes and postage drop offs
• Appropriate expenses covered such as parking, mileage and postage. With a short turnaround of payment being processed
• Access to an auto enrolment pension scheme where an employee you can contribute 5% into your pension pot, and as your employer we will contribute up to 4% into your pension pot. You can also choose to increase your own contribution if you like.
• As a variable hour worker you will accrue 31 days of annual leave per year inclusive of the public and statutory bank holidays based on each hour that you work.
• There is length of service increases. The more you work with us the more holiday you will have the ability to accrue.
• This is a flexible opportunity, so you can tell us when you are available for work, giving you the ability to choose your working hours, though we seek as much availability as possible.