Contract: Permanent, 3-5 days per week
Location: Plymouth/Exeter with some home working
Salary: £38,000-42,000 per annum

MAIN OBJECTIVES

• The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard.
• To act as an ambassador and promote the Occupational Health services available.
• To ensure standards of best practice and standardisation of systems.

SPECIFIC DUTIES

• To provide professional occupational health advice for our clients expediting an early return to work for absent employees, whenever possible, ensuring that cases are actively monitored until the case has reached a satisfactory conclusion.
• Undertake Health Surveillance, including vaccinations and phlebotomy as required.
• Provide appropriate advice on health and safety issues, rehabilitation, health promotion and education to employers, employees, line mangers and HR function.
• Ensure that one is familiar with the requirements of all appropriate client contracts. Monitor standards of occupational health advice provided.
• Develop and maintain close working relationships with client contracts to ensure the highest standards of occupational health delivery.
• Take accountability for identifying, influencing and implementing improvements to the service provided from a clinical point of view, looking for opportunities to extend the Occupational Health product offering.
• Ensure activities are kept within agreed service level agreements
• Attend in-house Clinical Audit days and departmental meetings
• Liaise with Administrators/Team Leader’s regarding both client and patient queries.
• Answer and triage inbound telephone calls within agreed timescales.
• Perform general office duties such as typing, operating office machines, and sorting mail.

ADDITIONAL RESPONSIBILITIES & ACCOUNTABILITIES

• Assisting new members of staff during induction and probation periods
• Assisting with colleagues work during absence.
• Attending meetings and training sessions as required
• Any other request made by a Manager or Directors

REQUIREMENTS FOR THIS ROLE

• Occupational Health degree & NMC registration.
• Experience in case management.
• Demonstrable experience within Occupational Health departments, preferably private sector experience.
• Experience of attending, presenting and hosting client Wellness and health promotion days.
• Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desired.
• Full UK driving licence.

• HAVS Tier 3
• Experience with Immunisations and Vaccinations

CORE SKILLS & BEHAVIOURS 

• OH Degree/registered RGN
• Organisational skills
• Exemplary communication skills
• Confident presentation skills
• Trained to undertake vaccination and phlebotomy
• Good telephone manner
• Proficiency in Word, Excel, PowerPoint & Outlook
• Time planning and priority setting
• Influencing skills
• Good Interpersonal skills
• Flexible in approach
• Responsible attitude
• Trustworthy and honest
• Enthusiastic
• Remain calm under pressure
• Professional in appearance and approach
• Ability to work within team and alone
• Proactive