Clinic Administration
·
Manchester
Clinic Administrator - Manchester
Contract: Permanent, part-time (25 hours per week) Monday to Friday, 1pm - 6pm
Location: Manchester, M50 2YR
Salary: £22,425 per annum pro rata
MAIN OBJECTIVES
- Supervise and Manage the day to day running of the Clinic as per Medigold’s Policies and Procedures
SPECIFIC DUTIES
- Provide overall supervision of the clinic and reception.
- Organise documentation and equipment for all Clinicians working from the clinic.
- Ensure all clinical paperwork scanned and uploaded to in house systems within Medigold’s SLA’s.
- Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions.
- Meet and greet visitors to the clinic.
- Triage telephone calls, messages and e-mails as appropriate – All voicemails to be responded to within 2 hours.
- Dealing with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required.
- Make efficient use of the in-house systems.
- General Administration with the Clinic.
- Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and administration handbook.
- Liaise with Management and Head Office Personnel to maintain a safe working environment.
- Assisting with colleagues work during absences.
- Providing cover for other clinics as and when required.
- Attending meetings and training sessions as required.
- Undertake additional tasks as requested by a Manager, Associate Director or Director.
ADDITIONAL RESPONSIBILTIES & ACCOUNTABILITIES
- Understand, demonstrate, and promote the Company’s Genetic Code.
- Assist with induction and training of new employees.
- Manage confidential data in line with the UK GDPR.
- General Office Duties.
- Contribute ideas and suggestions to continuously improve the Customer & Employee Experience.
- Assist with colleagues work during absences.
- Attend meetings and training sessions as required.
- Any other request made by a Manager or Director.
REQUIREMENTS FOR THIS ROLE
Essential
- A minimum of 2 years Office Experience
- Managing Telephone Switchboard System
- Previous experience of dealing with clients and customers
- Offer flexibility in working pattern as required
- Time & Diary Management – must be able to manage own time
- Demonstrable experience of effective internal and external stakeholder relationships
- Knowledge of Outlook and Word & Excel
Desirable
- A minimum of 2 years Reception Experience Managing Telephone Switchboard System
CORE SKILLS & BEHAVIOURS
- Able to work alone and manage own workload
- Good interpersonal skills
- Organisation skills
- Flexible in approach
- Able to make decisions
- Able to work as part of a team
- Exemplary communication skills
- Calm under pressure
- Good telephone manner
- Willing to learn new skills
- Proficiency in Outlook, Word & Excel
- Time Planning and Priority setting
- Responsible
- Well Organised
- Professional in appearance and approach
- Able to work alone or as a team
- Trustworthy and Honest
- Calm under pressure
- Willing to learn new skills
- Efficient
- Enthusiastic and Proactive
- Possess a positive can-do attitude
- Department
- Clinic Administration
- Role
- Clinic Administrator
- Locations
- Manchester
- Yearly salary
- £14,950
- Employment type
- Part-time
Clinic Administration
·
Manchester
Clinic Administrator - Manchester
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