Contract: Permanent, Full-time & Part-time hours available 
Location: Gateshead
Salary: £38,000 - 42,0000 per annum, depending on experience 

MAIN OBJECTIVES 

• The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard.
• To act as an ambassador and promote the Occupational Health services available.
• To ensure standards of best practice and standardisation of systems.

SPECIFIC DUTIES

• To provide professional occupational health advice for our clients expediting an early return to work for absent employees, whenever possible, ensuring that cases are actively monitored until the case has reached a satisfactory conclusion.
• Undertake Health Surveillance, including vaccinations and phlebotomy as required.
• Provide appropriate advice on health and safety issues, rehabilitation, health promotion and education to employers, employees, line mangers and HR function.
• Ensure that one is familiar with the requirements of all appropriate client contracts. Monitor standards of occupational health advice provided.
• Develop and maintain close working relationships with client contracts to ensure the highest standards of occupational health delivery.
• Take accountability for identifying, influencing and implementing improvements to the service provided from a clinical point of view, looking for opportunities to extend the Occupational Health product offering.
• Ensure activities are kept within agreed service level agreements
• Attend in-house Clinical Audit days and departmental meetings
• Liaise with Administrators/Team Leader’s regarding both client and patient queries.
• Answer and triage inbound telephone calls within agreed timescales.
• Perform general office duties such as typing, operating office machines, and sorting mail.

ADDITIONAL RESPONSIBILITIES AND ACCOUNTABILITIES 

• Assisting new members of staff during induction and probation periods
• Assisting with colleagues work during absence.
• Attending meetings and training sessions as required
• Any other request made by a Manager or Director

REQUIREMENTS FOR THIS ROLE 

• Occupational Health degree & NMC registration.
• Demonstrable experience within Occupational Health departments, preferably private sector experience.
• Experience of attending, presenting and hosting client Wellness and health promotion days.
• Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desired.
• Full UK driving licence.

CORE SKILLS AND BEHAVIOURS 

• OH Degree/registered RGN
• Responsible attitude 
• Organisational skills
• Trustworthy and honest 
• Exemplary communication skills
• Enthusiastic 
• Confident presentation skills
• Remain calm under pressure 
• Trained to undertake vaccination and phlebotomy
• Professional in appearance and approach 
• Good telephone manner
• Ability to work within team and alone 
• Proficiency in Word, Excel, PowerPoint & Outlook
• Proactive 
• Time planning and priority setting 
• Influencing skills 
• Good Interpersonal skills 
• Flexible in approach